Caroline House

Dementia Care in Hailsham

Hailsham, East Sussex

Caroline House is set in a beautiful Victorian building and provides excellent standards in Dementia and Residential care for the elderly.

Home Overview:

Rooms: 26
Rooms with ensuite WC: 14
Manager: Claire Wright
Local Authority - East Sussex County Council
Dementia Care  
On site & roadside Parking
Our home is secure and enables all clients to feel safe in their home environment. We have 26 bedrooms, a large communal dining room and sunroom that looks out onto the gardens.

Our home offers permanent care facilities, but also respite care for those families who need a break. Visitors are always welcome, and are encouraged to bring any pets to visit their loved ones in the home. If a resident wishes to have their pet stay with them at Caroline House, we are more than happy to discuss how to accommodate this.

We are situated near many local amenities such as bus routes, a Tesco Express, KFC, and the local pub, for the convenience of any visits.
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Call us

01323 841073

9 Ersham Road, Hailsham
East Sussex, BN27 3LG

About Caroline House

Caroline House has been a registered care home since 1978, it was purchased by the current owners in 2003. Since 2009 we have offered support to both residential and also dementia residents able to uphold many daily living tasks.

We currently have 26 bedrooms, and offer care on a permanent, respite or day care basis. Our highly trained care staff look after our residents with the respect they deserve, and are always on hand to help and support.

We have beautiful garden areas, an in-house hairdressing salon which is used weekly, and provide many activities for our residents to enjoy on a daily basis.

Our Team

Claire Wright, has been our manager at Caroline House. She has many years of experience working in care, and always strives to create the most welcoming home here at Caroline House.

See CQC Rating

The Home offers:

Respite Care
Day care
Own GP and specialists if required
Own furniture if required
Fully trained care staff 24/7
Close to local shops
Close to local bus routes
Television point in bedrooms
Telephone point in bedrooms
Lift and wheelchair access
Off road and on road parking
Own pets if required
Garden grounds
Daily activities – Group and One-to-one
Outside entertainers
Weekly hairdresser visits
Chiropody visits
Un-restricted visiting hours

Types of Care

At Caroline House, we care.

Dementia Care, in a safe and loving environment.
Our staff form bonds with our residents, it's like looking after family. If you'd like to talk about the care we can offer, don't hesitate to get in touch. Contact us or pop in and we can show you our home and how proud we are of it.


Dementia is a word used to describe a set of symptoms that often includes:
  • difficulties in thinking
  • memory loss
  • language and communication issues
  • problem-solving impairments
​Dementia happens after the brain has been damaged by a disease, such as Alzheimer's or a series of strokes.

Caroline House

Specially adapted home, caring for people who live with dementia. Dementia can require a considerable amount of care and attention. Our home provides this in the following ways:
  • A secure and homely environment
  • Safety at all times
  • Respect and dignity when providing personal care
  • Person-centred diverse activity programmes
  • Communal areas promoting social interaction
  • Reminiscence therapy, encouraging positive reflection and nostalgia
  • A garden to enjoy the flowers and local wildlife
"Caroline House is a very friendly home and if ever there is something I wish to discuss, there is always someone there to talk to. I go there to visit my mother, but it is always nice to be able to have a chat to all the lovely staff, manager, carers, activities ladies etc. There is a great atmosphere. My mother is very happy there, she says she couldn't be looked after better, and loves being waited on. She eats well, as there is such a good choice of food, all in all it is a very good rest home."
Sandra C
- Daughter of resident

Daily Activities

Our activity co-ordinators provide something for everyone to get involved!

We have a wide range of activities available for all of our residents, including:

  • Reminiscence
  • Gentle exercises
  • Pet-a-dog and animal visits
  • Outings
  • Arts and Crafts
  • Cookery
  • Memory cards and games
  • Film afternoons
  • Hand and Arm massages
  • Bingo
  • Quizzes
  • Sing-alongs
  • Celebrations and occasions
  • Flower arranging
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